Return Policy
How to Return
We offer a 30-day return policy for unused products, meaning you have 30 days from the date of delivery to request a return.
Return Eligibility
- Items must be in their original condition – unused, with tags attached, and in unopened original packaging.
- A valid receipt or order number is required.
How to Initiate a Return
- To start a return, please contact us at support@momang.us.
- We will provide instructions on how and where to send your return.
- Important: Items sent back without prior authorization will not be accepted.
Exceptions / Non-Returnable Items
- We do not accept returns on gift cards.
Refund Process
- Once we receive and inspect your return, we will notify you if your refund has been approved.
- If approved, the refund will be processed back to your original payment method.
- Note: It may take some time for your bank or credit card provider to process and post the refund to your account.